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Payment Methods and Policies
We accept PayPal, Money Orders and Google Checkout.
Shipping Policies
Buyers are responsible for all shipping cost. Shipping costs are calculated by our shopping cart based on the total weight of the order. The minimun shipping charge is $6.50 for a single item. Order with multile items are calculated based on the total weight of the items to be shipped.
Shipping Times
Orders are typically shipped within 1-3 business days from the date payment clears.
Shipping Methods
We offer a variety of shipping methods. Some items are subject to shipping limitations.
USPS:
Priority Mail
International First Class
International Priority Mail
UPS:
Ground
Return Policies
We offer a 100% satisfaction guaranteed return policy on qualifying items with no questions asked. Returns must be in sellable condition.
Non returnable items
Opened Products
Bath and Body Products
Fragrance Oils
Return Process
All returns must be accompanied by a Return Authorization Number (RA). To receive a (RA), please email us with your request and to verify that the items may be returned. Returned items will not be accepted without this authorization number.
There is a 20% return-stocking fee that will be deducted from the total amount of the item cost. We can not refund the cost of shipping or pay to have the item shipped back to us.
Returns must be in sellable condition or they will not qualify for refund. We will not pay to return the item(s) to you.
Refunds will be issued via PayPal, Money Order, or in-store credit depending on the method used to pay for the item(s) and your personal preference. Once the item(s) have been received and determined eligible, a refund will be issued by the close of the following business day.
Wholesale Policies
We offer products at wholesale to those that meet either of the following qualifications:
* You own a website or eBay store
* You have a tax id number
and the following order requirements:
* a minimum opening order amount of $100.00*
* you submit a copy of your tax id number to be placed on file or
your eBay store or website has received approval by our customer service department
* Open order amount total does not include shipping cost. Additional orders are subject to a $50.00 minimum order amount or are subject to a $5.00 processing fee.
Private Labeling Policies
We offer unlabeled merchandise for your private labeling needs in the following products:
Essential Oils
Fragrance Oils
Incense
Herbs, Botanicals, and Spices
Tea
Craft Kits
Solvents and Bases
Oils and Butters
Case quantities purchasing required. Pricing is available for wholesale clients only.
Stock Levels
While we implement strict inventory control methods there may be times that items are out of stock. In the event that an item you have purchased is out of stock we will notify you.
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